Our website address is: https://votana-apts.gr
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Who we share your data with
How long we retain your data
What rights you have over your data
When you make a reservation on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
A reservation is officially cancelled when the guest contacts with the Villa Votana & Apartments by email or by completing the contact form.
For an 80% refund of accommodation fees, cancellation must be made 15 full days prior to local check in time (4:00 PM) on the day of check in.
If the guest cancels less than 15 days in advance, the nights are not refunded.
If guest arrives and decides to leave early, the nights not spend are not refunded.
1.Total price of the property rental.
2.A deposit of 20% of the property rental and the outstanding balance must be received 14 days prior to check- in date. If the booking takes place 14 days or less, prior to arrival the full accommodation amount must be paid in advance.
“Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA & MasterCard. The Payer then has to enter his personal secret code to complete the transaction successfully”.
Votana Apartments
Koutsounari, Ierapetra, 72200
info@votana-apts.gr